How much of your growth comes from the customers you already have?

A free four-minute scorecard for B2B revenue leaders. Answer a few questions and see straight away where your business keeps and grows its customers well, and where revenue is slipping away.

Stop Guessing. Drive Revenue.

You need to know where your operation is breaking.


This first diagnostic cuts through the noise of daily operations to answer the four questions your Board will ask:

  1. Strategy: Are we proactive, or just waiting for the phone to ring?

  2. Data: Can we predict churn 90 days out, or are we blindsided?

  3. Scale: If we double customers, do we break?

  4. Talent: Do we have a system, or just great people carrying the load?

This isn't a vanity quiz. It is a condensed version of the audit I run for my consulting clients.

Upon completion, you will instantly receive:

  1. Your Customer Revenue Score and a "Red Flag" Report with your biggest risks.

  2. Actionable Fixes: Specific steps you can start to implement this week to close your gaps.

This scorecard is designed for:

  • Revenue leaders in B2B companies who carry a retention or expansion number and spend too much of the week firefighting
  • Customer success and account management leaders who want to move their team from reactive to proactive
  • Founders and CEOs who want to know why growth from existing customers isn’t where it should be

See what others have to say

"A simple, structured check-in like this is exactly what busy CS leaders need to refocus. Really appreciate how it goes beyond metrics to highlight relationship-building and leadership."

William Sinclair, Sales Consultant, Catalyst

"Love this. Most teams measure customers, very few pause to measure themselves. A 12-question mirror sounds simple, but could unlock deep clarity. Especially in a world where busy often hides broken."

Kuber Sethi, CS Leader, Vectra AI

"I sometimes get so deep in team ops that I forget to zoom out and ask, “Are we actually growing in the right direction?” This score sounds like such a simple but powerful gut check"

Angeline Gavino, Co-Founder, CS Hub APAC

"I’ve taken up the call to action for a complimentary follow-up because I could use an outsider's perspective. I’m sure like a lot of CS leaders I think our team is in a ‘unique situation’ and your thoughts would be welcome! Recommendations were very valuable and good to see it so clearly laid out and actionable"

Claire Liddiard, Head of CS, Osprey

About Thomas Voigt

As a former VP of Account Management, Thomas has a proven track record of delivering exceptional results, including growing revenue from £3M to £10M and working with clients like Amazon, Google, Meta, and Disney.

Now, he helps B2B companies grow revenue from the customers they already have. His methodology (ACE Framework) has been used to rebuild segmentation for scaling companies in MarTech, HR, GastroTech, and FinTech, to transform churn operations for platforms like Gastromatic, and to upskill teams at Softgarden quite recently.

He has built this scorecard because he believes you can’t fix what you can’t measure.

Don't Fly Blind.

 
Get the data you need to defend your budget, upskill your team, and hit your NRR targets.

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